Hall and Benson Estate Agents Allestree

We are so impressed with the amazing and supportive services from Hall and Benson. Katie Broderick helped us. She is very professional, helpful and very knowledgeable. She explained everything, being so patient and flexible, especially when it’s time to contact a third party for more information. We would highly recommend Hall and Benson to anyone looking for a 5 star service.

Amazing service, I worked with Katie Broderick whilst renting my first place and she was nothing but helpful through the whole process. She was polite, professional, efficient and made the process so easy. I also spoke to another agent on the phone who again was efficient and helpful. Would definitely recommend!!!

Hall and Benson Letting Agency in Allestree Derby is an absolute disgrace. Their staff are not only incompetent but also blatantly deceitful and shockingly rude. They lure tenants in with false promises just to take their holding deposit, only to drag them through an absurd and unnecessarily frustrating referencing process. Their guarantor system is by far the worst in the industry—treating guarantors like full tenants, demanding excessive personal information, and deliberately prolonging the process. Even after completing their ridiculous requirements, they continue bombarding both tenants and guarantors with unnecessary emails, adding to the confusion. To make matters worse, they enforce bizarre and intrusive policies, such as requiring guarantors to physically come to their office with ID—something unheard of in professional letting agencies. It raises serious questions about their ethics, potential profiling, and discriminatory practices. If you value your time, money, and sanity, avoid Hall and Benson at all costs. They are the epitome of unprofessionalism and a nightmare to deal with. If there was anything less than 1 star I would give them.

Katie was excellent in every aspect from showing us the property to sorting out the paperwork and liasi g with the landlady