Frank Innes Sales and Letting Agents Derby

4.4/5
Frank Innes Sales and Letting Agents Derby
Frank Innes Sales and Letting Agents Derby
Frank Innes Sales and Letting Agents Derby
Frank Innes Sales and Letting Agents Derby
Frank Innes Sales and Letting Agents Derby
Frank Innes Sales and Letting Agents Derby
Frank Innes Sales and Letting Agents Derby

About Frank Innes Sales and Letting Agents Derby

Frank Innes Sales and Letting Agents Derby are dedicated local property experts, providing comprehensive sales and letting services tailored to the unique Derby market. With decades of experience, our highly trained team combines deep local knowledge with a commitment to delivering exceptional, personal service to every client. Our aim is to achieve your property goals with efficiency and professionalism, whether you're buying, selling, renting, or letting. Thinking of selling? We utilise cutting-edge marketing strategies and an extensive network to ensure your property receives maximum exposure across major online portals, social media, and our prominent branch presence. Our dedicated agents provide expert valuation, trusted advice, and seamless support, working tirelessly to secure the best possible price and make your sale as smooth and stress-free as possible. Thinking of buying? Our team is committed to guiding you through every stage of your home-finding journey in Derby. From identifying suitable properties to coordinating viewings and navigating the purchase process, we strive to make your move enjoyable and hassle-free. For landlords, our specialist lettings team offers a full range of services, including expert tenant sourcing, robust property management, and ensuring full compliance with current regulations, giving you peace of mind. We can also connect you with trusted independent mortgage advisors, professional conveyancing services, and expert surveyors, providing a truly holistic approach to your property needs.

Reviews

Tauhidur Rahman
May 23, 2025
1/5
I am extremely disappointed with my experience at Frank Innes. After weeks of back-and-forth, providing all necessary documents, and demonstrating my strong financial position, I was led to believe I had a real chance of securing a property. Despite being reassured multiple times that I was in the best position, the vendor suddenly decided not to sell after I had spent significant time and effort in the process. The communication throughout was frustratingly slow, and I often had to chase for updates. If I had known from the beginning that the sale wasn’t certain, I could have focused my time elsewhere instead of waiting for a deal that was never going to happen. I would strongly advise better transparency and clearer communication for future buyers so that others don’t have to go through the same disappointment.
Arbelle Margallo
Apr 14, 2025
5/5
We’ve had such a smooth and stress-free experience moving into our new property thanks to the amazing team at Frank Innes. A huge thank you to Sim, Niamh and Maddie for being so helpful, professional, and responsive throughout the entire process. They made everything feel straightforward and were always on hand to answer questions and keep us updated. The whole moving process has been really good from start to finish — we couldn’t have asked for a better team to support us. Highly recommend!
Peter Peter
Jun 11, 2025
5/5
5 stars – Truly exceptional service! Maddie was amazing from start to finish. She showed up right on time at the arranged meeting spot and went the extra mile by taking me to see two more rental properties. It involved quite a bit of running around the city, handling a heavy set of keys, navigating staircases, garages, and all the in-between – definitely not your average showing. What really impressed me was her ability to actually listen to what I was looking for, instead of repeating clichés like “close to the shops and town centre.” She understood my priorities. On top of that, Maddie negotiated a shorter 6-month lease with the landlord on my behalf (instead of the original 12), which made a big difference for me. Absolutely a well-earned 5 stars – professional, sharp, and a pleasure to work with!
Patrycja Rataj
Apr 22, 2025
1/5
Hello. I wanted to warn everyone about the Frank Innes Agency. Especially about a woman named Madalaine. From the beginning when I wanted to rent a house she was nice and everything went smoothly until I paid the holding deposit. The woman assured me that I would get the house but then things started going wrong. First the agency stopped answering the phone and at the very end she came up with the idea that we had to find a guarantor who would earn over 40k per year. She even told us to ask her manager at work if he could be our guarantor. We lost faith that the house would be rented to us. There were many more unpleasant situations but I will not describe everything because I would run out of pages. As of today we have been cheated by the agency. And to this day we have not recovered the holding deposit. I warn you about this agency. They are just scammers!!!
QUEENIE
Mar 22, 2025
5/5
Loved the experience of finding the new home at derby. Loved the service they provided. Special thanks to Euan, Maddy and Niamh for helping me out. It was good to meet Maddy during the key handover and agreement :) she was lovely to guide me and help me settle down with ease.

Contact Information

Address

41 Corn Mkt, Derby DE1 2DG, UK